Select Restart PS5, which should be the first option on the list.Press the PlayStation button on your controller to turn on your console and access Safe Mode.Connect your DualSense controller to your PS5 with a USB cable.Press and hold the power button until you hear two beeps, one upon pressing it and another several seconds later.Seriously, just try power cycling your console.

This is the classic 'Have you tried turning it off and back on again?' method. Looking for more helpful PlayStation guides? Here’s how to clear cache on PS5 and why you would want to, how to get a custom PS5 controller, and how to stream PS5 to Discord.Source: Android Central (Image credit: Source: Android Central) Head here to reach out to the official support.

Make sure cloud syncing is enabled for save data if trying this method.įor those still having issues, the next best step is to contact PlayStation Support directly.

Delete the relevant user and then re-add them from the cloud.

Go to “Settings,” then “Users and Accounts,” followed by “Delete Users.”.

Delete and then restore user data from the cloud.

Go to “Settings,” then “Users and Accounts,” followed by “Restore Licenses.” Select “Restore.”.

If there is an issue with the PlayStation Store, then users will just have to wait for the developers to roll out a fix.

This conveys any issues that PlayStation services are potentially having.

Click here for the official network service status page.

The PS Store can be accessed by web or phone, which can be a dependable workaround in situations where the console app isn’t working correctly.Try making the purchase through the PlayStation Website or the phone app.Similar to the above fix, a console restart may solve the problem.Totally logging out of your account before logging back in will force a reconnection to the PS Store and potentially fix the issue.First, try logging out and back into your account.

Tell me why ps4 store